CHAS 24/7 Nurse Advice Line

All established Community Health Association of Spokane members can call the free Nurse Advice Line to get health care information 24 hours a day, 7 days a week!

To speak to a nurse, call toll free 1.866.418.1002 (voice) or 1.866.418.1006 (TTY for speech or hearing impaired).

Nurse Advice Line staff can help you decide what kind of care to seek. You might be able to treat the condition at home, you might need to see your doctor, or you might need to get urgent or immediate care. If you have a life-threatening medical emergency, call 911 or your local emergency number.

Are you wondering if you should go to the ER or come to CHAS to see your Primary Care Provider?

These guidelines can help you:

 (If you are unsure about whether to go to CHAS, or the ER, please call our 24/7 Nurse Advice Line.)


Come to CHAS

Go to ER or call 911

You feel mild or moderate pain

You feel chest pain and/or pressure

You have a rash

You feel a sudden onset of confusion

You need a regular check-up

You are bleeding heavily

You need help managing a chronic condition, such as diabetes, asthma or long-lasting back pain

After a serious accident

You have a cold, cough, or are congested

You suddenly feel weak

You have nausea, diarrhea, or are vomiting

You are unable to use your arms or legs

You have a fever

You feel severe pain


You are having a tough time breathing